- Returns must be within 28 days.
- Please carefully package returns in the original packaging or secure packaging so there is no further damage via transit
- Please keep proof of postage incase there is transit issues.
- Items should still have the tags attached, be as they were at point of sale.
- Sanitary products, underwear and swimwear with the hygiene barrier removed are non-returnable.
- Refunds will be given via the initial payment type, refunds via card payment can take up to 7 working days.
- To ask for a refund or return please visit us or email hello@solbebe.co.uk with the subject line "Return/Refund"
Please ensure all enquiries include the order confirmation number and/or proof of purchase.
Sol Bebé may accept/consider refunds and returns that are outside these conditions, however; this is not a guarantee and subject to approval from a business director.